Experience
- Assistant Professor of Technical Communication, New Mexico Tech
- Manager, New Mexico Tech Website and Social Media
- Director, Applied Communication Research Group, New Mexico Tech
- Assistant Professor of Professional Communication, University of Memphis
- Research Associate, Center for the Study of Rhetoric and Applied Communication, University of Memphis
- Technical Editor, Army Research Laboratory, WSMR, NM
- Information Developer, IBM, San Jose CA/Tucson AZ
Education
- PhD, Rhetoric and Professional Communication, NMSU, 2006
- MA, English: Technical Writing, NMSU, 2001
- BA, English, NMSU 1998
Select Research Publications
- Creating Editorial Authority through Technological Innovation. Journal of Communication and Technical Writing. (2009)
- Making the User the Localization Expert: Employing User-Customization Strategies in Globalizing Online Content. In K. St. Amant, and P. Sapienza (eds.) Culture, Communication & Cyberspace. (2009)
- The Implications of Outsourcing for Technical Editing. In B. Thatcher, and C. Evia (eds.) Outsourcing Technical Communication: Issues, Policies, and Practices. Amityville, NY: Baywood Publishing, 149-163. (2007)
- Linux and the Appeal to Cultural Values. IEEE Technology and Society, 24.4, 12-17. (2005)
- Electronic Editing and the Author. Technical Communication, 51, 526-536. (2004)
Select Popular Publications
- The Journey of a Thousand Miles. 2009. Killersites Web Magazine.
- How to Properly Use Web 2.0. 2009. Killersites Web Magazine.
- Don't Be Afraid of the Third Party Solutions. 2009. Killersites Web Magazine.
- Sense and Usability Technical Writing Blog and Website.
Additional Service and Positions
- Website Director, New Mexico Center for Energy Policy
- Manuscript Referee, IEEE Transactions on Professional Communication
- Manuscript Referee, STC Technical Communication
- Manuscript Referee, Texas Tech University Press
- Manuscript Referee, Council for Programs in Technical Scientific Communication
- Technical Editor (2007), ACM Data Base for Information Systems
- Researcher (2006-2007), Bioethics and Communications Workgroup, St. Jude Children’s Research Hospital
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